"From our perspective, as Royalston Oak Timber Frame homeowners, it's all about relationship, care, attention to detail, listening and responsiveness. First, is the relationship that Tom worked hard to build and sustain with us, from start to finish. Second, is Tom's relationship as a master timber-framer and craftsman - to the 150 pieces of red oak that became our frame. Our bright & airy, open, pegged, red oak frame generates lots of complements from visitors - largely because our vision of a Japanese inspired design, with warmth and light, got executed perfectly.